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Privacy Policy

Legal Disclaimer

The Brioche and Bee is a home-based cottage food operation located in Canton, GA, operating under the state’s Cottage Food Laws. Our products are made in a home kitchen that is not subject to routine inspection by the Georgia Department of Health.

 

Allergen Notice: Our baked goods are made in a kitchen that uses common allergens such as milk, eggs, wheat, nuts, soy, and other potential allergens. Although we take precautions to prevent cross-contamination, we cannot guarantee that any product is completely free of allergens.

 

Product Handling & Storage: Once the product is delivered or picked up, The Brioche and Bee is no longer responsible for how it is stored or handled. Please follow all provided storage instructions to ensure product safety and freshness.

 

Liability: By purchasing from The Brioche and Bee, you agree to hold harmless and indemnify the business owner(s) from any and all liability for injuries, illness, damages, claims, and losses arising from the use or consumption of our products.

 

Custom Orders & Design Disclaimer: While we strive to meet your expectations, colors and design may vary slightly from images or descriptions due to the handmade nature of our products and the limitations of edible materials.

If you have any questions or concerns, please contact us at thebriocheandbee.com.

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Privacy Policy

Effective Date: 5/1/2025

 

At The Brioche and Bee, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you share with us.

 

1. Information We Collect

We may collect personal information from you when you:

  • Place an order

  • Fill out a contact or inquiry form

  • Subscribe to our newsletter or marketing communications

  • Engage with us on social media or our website

The information we collect may include:

  • Name

  • Email address

  • Phone number

  • Delivery address (if applicable)

  • Order and payment details (processed securely via third-party platforms like PayPal, Square, etc.)

 

2. How We Use Your Information

We use your information to:

  • Fulfill and deliver your orders

  • Communicate with you regarding your purchases or inquiries

  • Send occasional updates or promotions (with your consent)

  • Improve our services and customer experience

 

3. Sharing Your Information

We do not sell or rent your personal information to third parties. Your information may be shared only with trusted service providers who assist in operating our business (e.g., payment processors, delivery services) and only as necessary.

 

4. Data Security

We take appropriate measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to protect your own personal information as well.

 

5. Your Rights

You may request to:

  • Access, correct, or delete your personal information

  • Opt out of marketing emails at any time by clicking “unsubscribe” or contacting us directly

 

6. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect information from them.

 

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Effective Date.”

 

8. Contact Us

If you have any questions about this policy or how your data is handled, please contact:

The Brioche and Bee
Email: thebriocheandbee@gmail.com
Phone: (470) 344-6361

Location: Canton, GA

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Refund Policy

At The Brioche and Bee, each item is handmade with care, using quality ingredients and lots of love. Because our products are made to order and perishable, we have a limited refund and return policy, as outlined below.

 

All Sales Are Final

Due to the nature of our baked goods and cottage food operation, all sales are final. We do not accept returns or offer refunds once an order has been fulfilled and delivered or picked up.

 

Order Changes & Cancellations

  • Custom Orders: Custom and specialty orders must be canceled at least 5 days before the scheduled pick-up or delivery date to receive a partial refund (minus any expenses already incurred).

  • Standard Orders: Cancellations for standard menu items must be made at least 48 hours in advance for a full refund.

  • No refunds will be issued for cancellations made after these timeframes.

 

Damaged or Incorrect Orders

If you receive a product that is incorrect or damaged during delivery, please contact us within 24 hours of receipt. We may offer a replacement or partial refund on a case-by-case basis.

To qualify:

  • Include a description of the issue

  • Provide clear photos of the item(s) and packaging

  • Return of the item may be requested (if applicable and safe to do so)

 

Allergy Disclaimer

Please note that all of our products are made in a home kitchen that uses common allergens such as dairy, eggs, wheat, soy, nuts, and other ingredients. We cannot guarantee that any product is free from allergens. Refunds will not be issued for allergic reactions.

 

Customer Satisfaction

Your satisfaction means everything to us. If there’s a problem with your order, please reach out directly to discuss. We’re happy to work with you to find a reasonable solution.

 

Contact Information

To request a cancellation, report an issue, or ask questions about your order, contact:

The Brioche and Bee
Email: thebriocheandbee@gmail.com
Phone: (470) 344-6361

Location: Canton, GA

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